XuJelle jewelry is crafted with attention to detail and timeless design. Each piece is carefully created to offer elegance and versatility, making it suitable for everyday wear or special occasions. Our designs blend classic beauty with modern style, helping you express your unique personality.

All XuJelle products are designed and manufactured in our facility in Shenzhen, China, and fulfilled from our warehouse in New York, USA.
We are committed to transparency and quality. Every item undergoes multiple quality inspections during production. We maintain clear policies regarding shipping, returns, and customer service to ensure a trustworthy shopping experience.

All orders are shipped from our US warehouse located at 303 5th Avenue, New York, NY 10016.

• Domestic Shipping (USA): Free standard shipping on orders over $120. Orders under $120 incur a $5 flat fee. Expedited shipping is available for $10.
• International Shipping: Available to most countries, with estimated delivery of 5-20 business days (excluding customs clearance).
  Tracking number is provided for every order. For full details, please see our Shipping Policy.

We want you to love your purchase. Returns are accepted within 30 days of delivery.

• Items must be returned in original, unworn condition with all tags and packaging intact.
• Defective or wrong items: We cover return shipping.
• Change of mind: Customer is responsible for return shipping.
  For complete terms, please refer to our Return & Refund Policy.

To keep your XuJelle jewelry looking its best:

• Avoid contact with perfumes, lotions, cosmetics, and harsh chemicals.
• Gently clean with a soft cloth after wearing.
• Store in a cool, dry place, preferably in the original box.
• Check clasps and connections regularly for safety.
  Contact us if you need further care advice.