XuJelle jewelry is crafted with attention to detail and timeless design. Each piece is carefully created to offer elegance and versatility, making it suitable for everyday wear or special occasions. Our designs blend classic beauty with modern style, helping you express your unique personality.

All XuJelle products are designed and manufactured in our facility in Shenzhen, China.
Customer service and returns are handled through our US address:
US Customer Service & Returns Address
303 5th Avenue, New York, NY 10016, United States
We are committed to transparency and quality. Every item undergoes multiple quality inspections during production. We maintain clear policies regarding shipping, returns, and customer service to ensure a trustworthy shopping experience.

Customer service and returns are supported through our US address:
US Customer Service & Returns Address
303 5th Avenue, New York, NY 10016, United States

Shipping (United States Only)
We currently ship to the contiguous United States (48 states only).

• Orders $0.01 – $119.99: Shipping fee $5.99
• Orders $120.00 and above: Free shipping
• Estimated delivery: 4–9 business days after shipping

We do not ship to Alaska, Hawaii, U.S. territories, or international destinations at this time.
For full details, please see our Shipping Policy.

We want you to love your purchase. Returns are accepted within 30 days of delivery.

• Items must be returned in original, unworn condition with all tags and packaging intact.
• Defective or wrong items: We cover return shipping.
• Change of mind: Customer is responsible for return shipping.
  For complete terms, please refer to our Return & Refund Policy.

To keep your XuJelle jewelry looking its best:

• Avoid contact with perfumes, lotions, cosmetics, and harsh chemicals.
• Gently clean with a soft cloth after wearing.
• Store in a cool, dry place, preferably in the original box.
• Check clasps and connections regularly for safety.
  Contact us if you need further care advice.